We have used Atlanta Chimney Doctor for several years on multiple houses. Very reliable and very knowledgeable. Chuck is awesome to work with and he truly cares about his customers. Highly recommend!
Just helped me on Christmas Eve! Chuck is Awesome!
I just called Atlanta Chimney Doctor on Christmas Eve and hung up when I got a recording. 15 minutes later Mr. Chuck called saying that he saw a call from my number and asked how he could help. I had zero expectations. He convinced me that my issue was a simple lack of use issue with my parents fireplace and walked me through how to troubleshoot myself. He 100% knew how to guide me and knew exactly what he was talking about. He did not charge me for the call and was gracious with his help. I love supporting local businesses. Atlanta Chimney Doctor is now on my list of favorites. This is one of the good guys! Thank you Mr. Chuck for reminding me what great customer service is. You now have a customer for life not just for my parents home but also for mine. Merry Christmas!!!
I would recommend Atlanta Chimney Doctors. Chuck was very knowledgeable and did a great job in a timely manner. Chuck and Lucia installed two chimney caps, waterproofed our chimneys, repaired our firebox, and cleaned the chimneys and not to mention cleaned our dryer vents. Chuck called to let me know he was on his way. They did a great job and left my house spotless. 5 stars!!
Excellent service and work
Chuck and his assistant weee extremely punctual and top of the line communication. They were able to get me in well before I was expecting and the service on my broken/cracked fireplace was done and cleaned up in less than 2 hours. Would highly recommend and if any future work is needed I’ll be sure to call Chuck and his team again.
Quick, quality work, no-pressure to buy.
Customer service is polite. Chuck was kind enough to come on a Saturday when my husband could be home to discuss fireplace repairs to our 30+ year old home. Chuck explained options and the advances in material since the home was built. He gave us options with no pressure to buy. When we did decide to have repairs done and leaking chimney cap replaced, Chuck called with date and time for repair. To our surprise, the crew was on our property at specified time. Work was done quickly, professionally, and we were advised when they were finished. We most appreciated the before and after pics of the work at the chimney cap so we were sure of placement and sealant. We will use again for routine cleaning and any repairs when/if needed.